I'm going to tag a few other Vet Care users just to make sure they see this. @Jonathan Selby, @Donna Sipe, @Carolyn Russell, @Dustin Kentala, @Brooke Rogerson-Beede, @Gregory Lawson, @Timothy Wilson, @Stacy LeBlanc, @Holly Turner
Good Morning,We have a long narrative on how the Vet Care the module failed us but we maintain hope for the next version of Vet Care. Essentially, it wasn't designed for use by non-Veterinary Technicians nor does it support large-volume animal care. It excels at specific, individualized care records - but the path to get there, drove our users to abandon it.
We currently have about 30,000 animal cages - with a capacity that can reach 60,000 animal cages. We have 100+ Husbandry Technicians - who perform observation checks on the cages, at a minimum of twice per day. Next, for escalated levels of animal care, we have 6 Veterinary Technicians and 3 Veterinarians in the department. For us, we needed the Vet Care module to allow our 100 Husbandry Technicians to be our front-line reporters for sick or abnormally behaving animals. Unfortunately, the Husbandry Technicians are not certified/qualified to diagnose all of the 27 reportable conditions available in Vet Care... so, we ended up simplifying their options to "Sick, Flooded Cage, Overcrowded Cage, Found Dead". "Sick" really just means the Husbandry Technicians have flagged the cage for a member of the Veterinary Care team to assess and diagnose.
We are now performing a second round of piloting cases in the Vet Care module.... I'll have to report back as combine all the feedback from the Vet Care team.
When we looked at Vet Care for our Biocontainment Level 3 area - they have a lot more data entry points per animal. Unfortunately, there wasn't an efficient/optimized method to enter the data points for each animal within containment. Having to navigate the UI to finally get to the case profile to enter the data, was adding a tremendous amount of time to the process - versus the paper medical records available nearby for the USDA regulated animals. In theory, we'd love to see an interactive inventory screen of the animals in the room - where you can easily flag animals who have abnormal datapoints, launch a pop-up or link to enter those data points.... then proceed. Such an interface would provide a time-savings in the daily ovservation process while also getting us the digital data points requested by hospital administration.Thanks,
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