General Discussions

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  • 1.  Disappearing Form Rules?

    Posted 09-13-2022 07:57
      |   view attached
    All of the Rules for routing our Proposal and Award forms in SP 4.0 seem to have vanished. The last published date of the forms hasn't changed. We're in touch with support but wondering if anyone else has experienced this!

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    Michelle Crouch
    Assistant Director, Sponsored Programs
    Swarthmore College
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  • 2.  RE: Disappearing Form Rules?

    Posted 09-14-2022 06:03
    The same thing is happening at Western Michigan University.  I submitted a trouble ticket for it on Monday.

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    James Baker
    Research Program Officer
    Western Michigan University
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  • 3.  RE: Disappearing Form Rules?

    Posted 09-14-2022 06:58
    Thank you for posting.  I just checked and all our rules are gone as well.

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    Danielle Arellano-Reiger
    Research Administration Analyst
    Rady Children's Hospital - San Diego
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  • 4.  RE: Disappearing Form Rules?

    TEAM CAYUSE
    Posted 09-14-2022 11:50

    Thank you, everyone for posting about the issue with routing on SP.

    Cayuse has investigated and found an issue with the SP 4.0 Forms and Routing in the US Production environment.  We are taking steps today to resolve this issue.  Please look for more information via email if you have been affected by this issue.  We apologize for any inconvenience and thank you for your patience with this matter.



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    Simon Helton
    He/him
    Community Manager
    Cayuse
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