Cayuse Platform

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  • 1.  Does Register Animals / Animal IDs work at your facility?

    Posted 05-04-2021 11:22

    We recently transitioned our entire facility to Cayuse - yet, we still cannot assign animal IDs to any of our regulated species using Register Animals. Before anyone asks, we've had a support ticket out on this for 18 days, so we're still hopeful on it being addressed. However, I was just curious if that function was actually working at another facilities.  For those that do have it working, are you using Register Animals to ID's your regulated species before arrival / upon arrival - or is there another way to accomplish that task in the software and we just missed it?


    Evins Wardlaw
    Database Analyst of Bioresources
    St. Jude Children's Research Hospital
    Memphis TN
    (901) 595-6058

  • 2.  RE: Does Register Animals / Animal IDs work at your facility?

    Posted 05-05-2021 13:58
    There is an alternative way to place animal ID's in the system.  While in the Vet Care Application you can select the Animal Search under the Options section.

    This will bring you to the animal search filters page.  You can then search by card id to find the cage you would like to add an animal id.

    Highlight the cage by clicking the line item in the grid then the Animal Record Button.

    You will then be able to update the cage cards animal profile and add the Animal ID.

    Hope this helps until Support can correct the register issue.


    John Farley
    Professional Services Consultant
    (503) 297-2108