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Director of Busincess, Compliance and Research Analytics at East Carolina University

  • 1.  Director of Busincess, Compliance and Research Analytics at East Carolina University

    RISING STAR CONTRIBUTOR
    Posted 03-12-2024 08:59
    Job Title Director of Business, Compliance, & Research Analytics - Office of Research Administration
    Position Number 500027
    Vacancy Open to All Candidates
    Department AAH REDE Office of Research Admin
    Department Homepage https://rede.ecu.edu/ora/
    Advertising Department RESEARCH, ECONOMIC DEVELOPMENT AND ENGAGEMENT
    Division Academic Affairs
    Classification Title IT Client Support Manager III
    Working Title Director of Business, Compliance, & Research Analytics - Office of Research Administration
    Number of Vacancies 1
    Full Time Equivalent (FTE) 1.0
    Full Time or Part Time Full Time
    Recruitment Range $81,358 - $100,000
    Position Location (City) Greenville
    Position Type Non-Faculty
    Job Category Non-Faculty Information Technology
    Organizational Unit Overview
    The Office of Research, Economic Development and Engagement (REDE) is charged with leading research, economic development, and community engagement for East Carolina University. REDE is responsible for research integrity and compliance, administration, and development activities to grow extramurally sponsored activities across ECU. In addition, REDE leads technology transfer, innovation, economic and community engagement initiatives including partnerships with public sector agencies, industry, military, and other organizations. The following offices are part of REDE: Research Administration and Compliance, Engaged Research, Research Development, Continuing and Professional Education, Postdoctoral Affairs, Undergraduate Research, Research and Innovation Campus Development, Licensing and Commercialization, National Security and Industry Initiatives, Research Integrity and Compliance, Compliance Monitoring, the Institutional Animal Care and Use Committee, the University and Medical Center Institutional Review Board, and the Small Business and Technology Development Center.
    Job Duties
    The Director of Business, Compliance, & Research Analytics is a leadership role within REDE. This position oversees critical functions related to the University's electronic research administration systems (eRA) and coordination between sponsored projects and compliance. This role involves providing strategic direction, supervising four staff members, and collaborating with compliance processes. The Director plays a pivotal role in ensuring the efficiency, compliance, and effectiveness of research administration. The Director directly participates in the implementation, maintenance, and use of electronic pre-award and compliance systems, as well as other databases and computing resources to ensure efficient, accurate data management and reporting for research administration and sponsored project activity. The Director maintains and updates system user roles, maintenance tables, e-forms, and data fields as new data needs are identified or as business processes are modified. The Director troubleshoots system operational issues with the vendor and ITCS and documents all solutions and system changes. The Director maintains systems user manuals, develops and delivers training materials, and serves as the primary end- user support contact. This position represents REDE on various campus-wide IT working groups and committees.

    The Data Analytics Team works with and reports through the Assistant Vice Chancellor for Research Administration and Compliance. The Team provides direct support to the research community at East Carolina University for all technical implementations and administrations of eRA systems, creates data, and creates internal divisional technical reports and tools to support the research infrastructure at ECU.

    45%
    System Administration and Support – This position will lead institutional conversations and culture building around the use of data analytics in research administration and compliance. This position will ensure that ECU's policies and guidance around these areas are created/updated and as new items emerge (ex: generative artificial intelligence), keep ECU at the forefront of this ever-changing environment. REDE will depend on this position's expertise for university-wide committees that affect research data analytics (ex: technology acquisition committee, banner change management committee, data governance committee).

    The Director of Business, Compliance & Research Analytics is the system administrator for the pre-award proposal and award management eRA System (eTRACS an InfoEd system), the COI risk manager system (Divergent system), and the IRB electronic system (ePIRATE a HURON system). The Director maintains and updates system user roles, maintenance tables, e-forms, and data fields as new data requirements are identified or as business processes are modified. The Director troubleshoots system operational issues with the vendor and ITCS and documents all solutions and system changes. The Director maintains systems user manuals, develops and delivers training materials, and serves as the primary end- user support contact. The Director oversees and provides technical assistance and guidance for all eRA system implementations and cross-trains REDE DataTeam members to provide backup for all eRA systems.

    25%
    Workload Prioritization -The Director of Business, Compliance & Research Analytics oversees the Team Dynamix Ticket System where ECU Research faculty, staff, deans and research administration staff submit tickets for data analytics requests, eTRACS support and security access, desktop support and other eRA system support. The Director responds to eTRACS and data analytics tickets directly. The Director manages a schedule of deliverables for the REDE Data Team members and prioritizes requests and delegates deliverables to the REDE Data Team members to insure a timely and efficient response to the requester.

    15%
    Supervision -The Director of Business, Compliance & Research Analytics supervises the REDE Data Analytics team and manages workload, timelines and project assignments of all four team members.

    15%
    Data Integrity & Product Development – Under the Director of Business Compliance, & Research Analytics supervision, the REDE Data Team develops and utilizes quality assurance reports to ensure data integrity. The Director determines user needs and campus reporting requirements and predicts technical tools and reports that may be required by the ECU Research community. The Director identifies and implements analytic solutions to eliminate operational and compliance deficiencies that affect proposal submission, award processing, and post-award account setup and management. The Director reconciles sponsored award data with relevant internal units including the Office Institutional Planning and Research and creates all UNC System Office (SO) reports pertaining to sponsored awards. The Director is responsible for the completion of all aspects of the Institutions annual Higher Education Research & Development (HERD) Survey which is a national resource for information on university research and development expenditures.

    Contingent upon availability of funds.
    Minimum Education/Experience
    Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. A minimum of 1 year of supervisory experience is required.
    License or Certification Required by Statute or Regulation
    None
    Preferred Experience, Skills, Training/Education
    Master's degree

    4(+) years of experience in research administration in a central office or large departmental unit in a not-for-profit higher education environment.

    Working knowledge of research administration operations, sponsor and governmental policies and regulations related to the conduct of research and sponsored projects and research administration business processes and best practices.

    Experience using electronic research administration (eRA) system(s). Experience in information system implementation and/or management. Working knowledge of Banner Finance for sponsored project accounting.

    Experience in using large relational databases and SQL (Structured Query Language) compliant tools to create reports and other analytical tools to extract and manipulate data.

    Technology competency: ability to utilize hardware and software effectively; superior Word, Excel, PowerPoint, and Adobe Pro skills; experience with data analysis; strong technical troubleshooting skills.

    Demonstrated ability to:
    • Generate, analyze and interpret data; analyze and interpret processes and needs based on limited information; and define problems, make recommendations, and implement solutions.
    • Effectively plan, prioritize and execute tasks in a demanding environment while maintaining a focus on user needs.
    • Relate positively, effectively and professionally with institutional faculty, staff and research administrators.
    • Communicate effectively in person, in writing and on the telephone.
    • Pay close attention to detail, ensure accuracy and consistency by self-checking work and produce clear documentation.
    • Supervise individuals or a team through a technical project with a time sensitive deadline and deliverables.
    • Maintain confidentiality.
    Special Instructions to Applicant
    East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

    2-3 original letters of reference are required for employment. Please be aware that if selected as a candidate of choice, an automatic e-mail will be sent to the individuals entered by the applicant in the References section in the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

    Applicants must be currently authorized to work in the United States on a full-time basis.
    Additional Instructions to Applicant
    In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
    Job Open Date 03/08/2024
    Open Until Filled No
    Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date. 04/07/2024
    Initial Screening Begins 03/22/2024
    Rank Level
    Quick Link for Direct Access to Posting
    AA/EOE
    East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

    Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
    Eligibility for Employment
    Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
    Office of Human Resources Contact Information
    If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


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    Becky Welch
    AVC Research Admin & Finance
    East Carolina University (ECU)
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