General Discussions

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

We are not yet on the platform, so this is good to know.  It was originally presented that My Tasks would include ALL tasks across the all Cayuse products. 

This might not be helpful at all, but could your notification template direct them to the HE URL instead of the Cayuse landing page? Or do they have to navigate thru the landing to get to HE?   Pre-Platform allowed this.

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

We are not yet on the platform, so this is good to know.  It was originally presented that My Tasks would include ALL tasks across the all Cayuse products. 

This might not be helpful at all, but could your notification template direct them to the HE URL instead of the Cayuse landing page? Or do they have to navigate thru the landing to get to HE?   Pre-Platform allowed this.

------------------------------
Matt Zembrzuski
Research Compliance Manager
American University

Original Message:
Sent: 02-17-2023 10:00
From: Ann Larsen
Subject: Anyone else find "My Tasks" misleading?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

------------------------------
Ann Larsen
IRB Administrator
Wills Eye Hospital
------------------------------

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hi,

I am curious if your users are seeing our in-app guide that should help them understand what "My Tasks" are, where to find "My Products" and even how to view their own profiles in the system? Do your users get this pop-up when they first sign in and does it help at all with this issue?   

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

------------------------------
Ann Larsen
IRB Administrator
Wills Eye Hospital
------------------------------

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Nate, 

I appreciate the update and to hear that a fix to this issue is already on the roadmap. I do hope you can find a way to integrate the My Tasks within HE to the My Tasks on Admin, it's still unclear to me whether that's part of the plan or if I'm misunderstanding something.

Either way, I'd be happy to provide specific feedback to questions you have or concerns you are working through. I am intermittently active on this site, so please do feel free to ping me or reach out to me if you'd like.

Thanks,

Ann

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hi Nate,

Just checking in to find out about progress on automatic integration of in-module assignments to the Platform Tasks page.  If someone is assigned an activity within a module, does the system automatically populate it on the My Tasks page now, or would the activities need to be manually/redundantly assigned to the My Tasks page for them to appear there?  Otherwise, based on the user experiences shared on this page, it sounds like there's a risk someone could log into Cayuse, see nothing on the My Tasks page, and easily assume they had received an email alert in error and don't really have any assignments to complete.

Cheers,

Cheryl

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hi Nate,

Just checking in to find out about progress on automatic integration of in-module assignments to the Platform Tasks page.  If someone is assigned an activity within a module, does the system automatically populate it on the My Tasks page now, or would the activities need to be manually/redundantly assigned to the My Tasks page for them to appear there?  Otherwise, based on the user experiences shared on this page, it sounds like there's a risk someone could log into Cayuse, see nothing on the My Tasks page, and easily assume they had received an email alert in error and don't really have any assignments to complete.

Cheers,

Cheryl

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hey Cheryl!

Thank you for your message. The Platform team is working on improving the task module in general in Q4 (with task attachments) and into 2024. A lot of these enhancements are being added to SP at the same time, as there is an existing integration there. For other products (such as HE), they would need to integrate from their side in order to take advantage of the tasks feature on the landing page. I have reached out the PM over Human Ethics to help provide some insight as to when this may be possible based on their current roadmap/direction.

Thanks!

Hi Nate,

Just checking in to find out about progress on automatic integration of in-module assignments to the Platform Tasks page.  If someone is assigned an activity within a module, does the system automatically populate it on the My Tasks page now, or would the activities need to be manually/redundantly assigned to the My Tasks page for them to appear there?  Otherwise, based on the user experiences shared on this page, it sounds like there's a risk someone could log into Cayuse, see nothing on the My Tasks page, and easily assume they had received an email alert in error and don't really have any assignments to complete.

Cheers,

Cheryl

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hi Nate,

Just checking in to find out about progress on automatic integration of in-module assignments to the Platform Tasks page.  If someone is assigned an activity within a module, does the system automatically populate it on the My Tasks page now, or would the activities need to be manually/redundantly assigned to the My Tasks page for them to appear there?  Otherwise, based on the user experiences shared on this page, it sounds like there's a risk someone could log into Cayuse, see nothing on the My Tasks page, and easily assume they had received an email alert in error and don't really have any assignments to complete.

Cheers,

Cheryl

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hi Nate,

Our campus will have 4 products: HE, OI, SP, and 424. The Products drop-down menu ought to be far more prominent than it is. An exclamation mark makes me think there is a message or error under that tab rather than the products I need to access. Adding a products bucket to the Platform dashboard with all products visible seems like a far easier fix than the task integration, and would (in my opinion) significantly help with our user confusion. At least until the task integration is solved. Leaving our users high and dry with a blank landing page is not working. I have PDF's, videos, and instructions in Cayuse emails, and we will always get those users who don't look!

I also echo wholeheartedly that Tasks automated in HE should be integrated into My Tasks on Platform, but they seem to be two completely different workflows? I could also see HE tasks inundating the Platform tasks. Perhaps only certain Tasks on the Researcher and Reviewer end could trigger the ad hoc task for Platform. For example, when a study is sent back to the research team for revision, when a study is assigned for review, or when a study requires certification. Perhaps the ad hoc task trigger could be linked to HE emails or notifications? And wouldn't it be cool if we could toggle on/off an ad hoc trigger per HE notification?  I think Analysts and Admin know where to find things, and keeping the task trigger focused on PI's and reviewers would help with their confusion. 

We love Cayuse products and we appreciate this community where we can directly communicate with the Cayuse team!

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Hey Leah!

Thank you for your feedback. Making the Platform Landing page more intuitive is something i want to address in 2024, and is something i will be working with the Platform CAB on during our future meetings.

I will make sure that the HE team see's your thoughts about HE tasks. We definitely don't want to overwhelm users as they log in, but want to provide them with as much useful task details as possible from other Cayuse products.

Hi Nate,

Our campus will have 4 products: HE, OI, SP, and 424. The Products drop-down menu ought to be far more prominent than it is. An exclamation mark makes me think there is a message or error under that tab rather than the products I need to access. Adding a products bucket to the Platform dashboard with all products visible seems like a far easier fix than the task integration, and would (in my opinion) significantly help with our user confusion. At least until the task integration is solved. Leaving our users high and dry with a blank landing page is not working. I have PDF's, videos, and instructions in Cayuse emails, and we will always get those users who don't look!

I also echo wholeheartedly that Tasks automated in HE should be integrated into My Tasks on Platform, but they seem to be two completely different workflows? I could also see HE tasks inundating the Platform tasks. Perhaps only certain Tasks on the Researcher and Reviewer end could trigger the ad hoc task for Platform. For example, when a study is sent back to the research team for revision, when a study is assigned for review, or when a study requires certification. Perhaps the ad hoc task trigger could be linked to HE emails or notifications? And wouldn't it be cool if we could toggle on/off an ad hoc trigger per HE notification?  I think Analysts and Admin know where to find things, and keeping the task trigger focused on PI's and reviewers would help with their confusion. 

We love Cayuse products and we appreciate this community where we can directly communicate with the Cayuse team!

Hey Ann (and everyone else who has contributed to this thread),

Thank you for your feedback regarding the Tasks/Platform Landing Page. We have enhancements to this centralized tasks component on our roadmap for Q3 of this year; our goal is for this to be the 1 place that all products utilize for tasks, so that tasks for all products would display in 1 location and wouldn't cause confusion such as this in the future. As we work towards these enhancements I would love to get feedback and input from those of you who are experiencing issues to ensure that we are building something that is meeting the real needs of our customers.

Once we have enhanced the Tasks feature we will then be looking at building out the landing page more, to give it a true dashboard look and feel; allowing users to add widgets to their landing page to display relevant data from specific products.

For those of you using only one product on the Platform, we are also looking into ways to improve that user experience. Again, as we progress with ideas for that, input from any single-product customers that want to share their thoughts would be awesome.

If you have any questions or additional input/comments then please feel free to reach out to me directly.

Thank you for all your insights!

Nate Owen

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?

Thank you all for sharing your experiences in regards to this aspect.  My institution is one that is still currently on premise with a limited number of modules (Animal Ops, Vivarium, Vet, etc) and are just starting our discussions about modernization and movement to the cloud.

Hearing about these challenges and the development roadmap to improve things helps us as we are looking into this process.

Has anyone else run into this problem?

I am only using Human Ethics on Cayuse, and on a regular basis, I'm contacted by my researchers saying "I got an email to certify a study, but when I looked it's not there." Nearly every single instance is someone at the main Cayuse landing page looking at a big blank MY TASKS list.

Human Ethics uses the same verbiage of "My Tasks" which is where one would go to find applications in progress or requiring certification. It's one of the first things I commented on when training on the new Admin Module, that I could foresee it being very confusing to have the same label for two different things, and sure enough, it is.

Is this a problem for anyone else?