General Discussions

  • 1.  Join us for the December customer webinar and ask questions in advance!

    Posted 12-09-2020 12:26

    Hello everyone,


    I'm excited to announce the December Customer Webinar will be held Thursday, December 17th at 11:00 a.m. Pacific / 2:00 p.m. Eastern. 


    To help you start planning for 2021, this webinar will provide details on the timelines and process for upgrading to the platform:

    • Our CEO, Matt McLellan, will share his perspectives on the value you'll see in this upgrade
    • Our Customer Support Manager, Theron Webb, and Sr. Program Manager, Toni Hugill, will share important platform upgrade details across all Cayuse apps


    We will be taking questions during the session as well as answering the questions you leave here in this forum. Feel free to drop them ahead of time and we will make sure to answer them.


    We look forward to having you at this special community event!


    Register here!

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    Ena Bevrnja
    Community Manager
    Cayuse
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  • 2.  RE: Join us for the December customer webinar and ask questions in advance!

    Posted 01-05-2021 12:54
    Hi All, 

    Thank you for hosting this webinar, it was certainly an interesting one. I had the following questions: 

    1. Is the improved data analytics for better reports referencing the Cayuse SP product?
    2. Will the data analytics reports be more user friendly? Will we be able to design the report for better reporting any requested metrics without being subject to "in-the-can" reports. As an example, Cayuse Human Ethics currently allows reports built based on various report filters.
    3. Regarding users in our current UAT site, so all the old user data will be deleted during the upgrade? When do I need to notify my IT team that these upgrades are coming? Now?

    Thanks for your time!

    ------------------------------
    Sharla Miles (alt email address IRB)
    Compliance Specialist
    Sam Houston State University
    ------------------------------

    Original Message


  • 3.  RE: Join us for the December customer webinar and ask questions in advance!

    Posted 01-05-2021 13:09
    Edited by System 01-31-2022 06:35
    Hi Sharla,

    Thanks so much for your questions, I'll be happy to help.

    • Is the improved data analytics for better reports referencing the Cayuse SP product?

    When we say improved data analytics, we are talking about the reporting in the application or the new cross app reporting functionality that comes as part of the platform. The product called Cayuse Analytics is currently only for Cayuse SP.

    • Will the data analytics reports be more user friendly? Will we be able to design the report for better reporting any requested metrics without being subject to "in-the-can" reports. As an example, Cayuse Human Ethics currently allows reports built based on various report filters.

    Yes, that is our goal that all of the reporting and analytics that you have is is user friendly and very flexible - so you can get access to data.

    • Regarding users in our current UAT site, so all the old user data will be deleted during the upgrade? When do I need to notify my IT team that these upgrades are coming? Now?

    This will depend on the client specifically and what apps they are upgrading. The local IT team should be informed when we send the initial email around scheduling.

    Hope this helps!

    ------------------------------
    Theron Webb
    Customer Support Manager
    Cayuse
    ------------------------------

    Original Message


  • 4.  RE: Join us for the December customer webinar and ask questions in advance!

    Posted 01-05-2021 13:16
    Hi All,

    Is migration to the new platform required? Is the current platform going away? (we have the Grants module only).

    Thanks for your response!

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    Ellen Ricca
    Principle Manager of IT Applications
    Middlesex Community College
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    Original Message


  • 5.  RE: Join us for the December customer webinar and ask questions in advance!

    Posted 01-05-2021 13:22
    Hi Ellen,

    Yes, the platform brings great capabilities including central administration, connected Cayuse suite of apps with cross app workflows, additional integration capabilities leveraging the value of existing systems, and enhanced reporting.

    You will all be upgraded to a version of the software that has the platform plugged into it.

    Let me know if that helps!



    ------------------------------
    Theron Webb
    Customer Support Manager
    Cayuse
    ------------------------------

    Original Message


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