General Discussions

  • 1.  Recording 118s in Human Ethics

    RISING STAR CONTRIBUTOR
    Posted 11-18-2020 15:24
    Hello,

    We recently opened an enhancement request for a better method of recording 118/Approval In Principal determinations - either with a flag or a decision. If you are also interested in this enhancement, please let Cayuse know so they can prioritize appropriately. For reference, the ticket number is FM-2966.

    Thanks,
    Jennie




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    Jennie Kulczyk
    Business Systems Analyst
    University of California, Santa Cruz
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  • 2.  RE: Recording 118s in Human Ethics

    TEAM CAYUSE
    Posted 11-18-2020 16:27
    Edited by System 01-31-2022 06:35

    Hi Jennie,

    Your timing is perfect: we were just talking internally about the new
    Product Ideas feature here in the Cayuse Community, and then your
    post arrived! I encourage you to be the very first customer to submit
    an idea there. It's above, under Participate > Suggest Product Ideas, or click
    here: https://community.cayuse.com/participate/ideation-home.

    If/once you do, everyone in the Cayuse Community can comment and
    vote on it to recommend the idea. We Community Ambassadors and
    our Product Managers plan to periodically check the Product Ideas activity.
    This should help us gauge customer interest and enhance our overall
    enhancement request review process at Cayuse.

    Thanks,

    Matty

    -------------------------

    Matty Gilreath
    Customer Success Manager
    Cayuse
    matty.gilreath@cayuse.comCustomer Success Manager
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  • 3.  RE: Recording 118s in Human Ethics

    RISING STAR CONTRIBUTOR
    Posted 11-18-2020 16:49
    I've added this as a product idea.

    Our team has run into a handful of enhancements, some probably pretty small, that we'd like to request. Can you provide any guidance on when an enhancement should be requested through Cayuse Support, and when it should be suggested as a Product Idea?

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    Jennie Kulczyk
    Business Systems Analyst
    University of California, Santa Cruz
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  • 4.  RE: Recording 118s in Human Ethics

    TEAM CAYUSE
    Posted 11-19-2020 14:00
    Edited by System 01-31-2022 06:34
    Jennie,

    Great! The Community Product Ideas feature is a new experiment in crowdsourcing customer feedback that we hope may enhance the process. Please feel free to share ideas there and know that our Product Management & Support (as needed) teams will review them and provide feedback.

    Thanks,

    Matty


    ------------------------------
    Matty Gilreath
    Customer Success Manager
    Cayuse
    matty.gilreath@cayuse.comCustomer Success Manager
    ------------------------------